What does a one-time licence include? Are updates included?

Cue’s €690 licence covers one workspace with no recurring Orbit Cue software fee; the instalment option is 6 × €125 (€750 total). External AI and third-party API usage is separate. Studio’s launch licence is €149 once, covers up to 3 artist studios and 5 people, and includes future updates as stated on its product site. Check each product’s current licence terms before buying; these terms are not shared across the suite.

Are there any additional costs?

Grow’s subscription does not include your Google advertising budget, which you pay directly to Google. Thread and Studio support local AI or your own provider key; paid provider usage is billed separately. Cue also separates external AI and third-party API costs from its software licence. VAT may apply at checkout.

What are Orbit Products?

Orbit Products is a family of five business apps made by Infinity Consciousness Europe SIA in Latvia: Orbit Thread for notes and knowledge, Orbit Grow for Google Ads, Orbit Cue for social media, Orbit CRM for sales and Orbit Studio for music videos. Each app does one job and is sold on its own site.

Do I have to buy all five apps?

No. There is no bundle and no shared subscription. Start with the app that fixes today’s problem and add another only when you need it.

How much do the Orbit apps cost?

Thread is €10 a month, Grow €89 a month, CRM €29 a month for the whole team, Cue €690 once and Studio €149 once at launch. Prices exclude VAT where applicable.

Are there per-seat fees?

Orbit CRM covers unlimited users for one flat price, Cue has no per-brand or per-seat fees, and Studio covers up to five people. Grow Pro includes three people; the Agency plan includes fifty.

Can I try them for free?

Yes. Thread has a 30-day trial; Grow, Cue, CRM and Studio have 14-day trials. None of them needs a credit card to start.

Do the Orbit apps work together?

Each app works on its own. Where it helps, they connect: Studio sends finished videos to Cue for scheduling, and Cue connects to Orbit CRM.

Where is my data stored?

Thread keeps your workspace on your device, with optional EU-hosted sync. Orbit CRM is hosted in EU datacenters. Studio keeps your media on your own computer. Your data stays yours in every app.

Do I need an OpenAI API key?

Not for every Orbit app. Thread and Studio can use supported local AI models, or you can connect your own provider key where the feature calls for it. Core non-AI workflows do not depend on sharing one suite-wide OpenAI key.

What happens after a free trial?

You choose whether to buy that individual app. There is no five-app bundle or automatic requirement to purchase another Orbit product. Thread also keeps your workspace readable, searchable and exportable if you stop paying.

Can I export my data?

Thread supports full export, Orbit CRM lets you export contacts and deals, and Studio exports completed videos. Export options differ by app, so check the product documentation for the workflow you need.

What support is available?

Each product site provides its own documentation or support route. Use the product-specific site for setup help, account questions and the terms that apply to that app.

The Comment Triage Matrix: How to Manage 10 Brand Inboxes Without Losing Your Mind · Orbit Insights

The Fragmented Inbox Nightmare

The default way many agencies handle social engagement is chaotic: the social manager has ten different client logins saved on their phone, constantly switching accounts to check notifications across LinkedIn, Instagram, and Facebook.

Not only is this insecure, it leads to dropped leads. When a prospective B2B client asks 'How much does your enterprise rollout cost?' on a Thursday night post, that comment often sits unnoticed for three days.

The 3-Tier Triage Framework

Implement a clear categorization ruleset for every incoming message:

Tier 1: Commercial Intent (Pricing questions, feature requests, partnership inquiries) → Escalate to sales or push directly into your CRM.
Tier 2: Community Engagement (Constructive feedback, genuine discussions, praise) → Respond within standard business hours with thoughtful personality.
Tier 3: Platform Noise (Emoji reactions, bot tags, spam) → Batch-archive or dismiss without cognitive deliberation.

Bridging Social and Sales

When community managers can bridge comments directly into CRM pipelines—such as Orbit Cue's direct connection to Orbit CRM—commercial inquiries never get lost in the feed.

Key Takeaways & Operational Principles

The Fragmented Inbox Nightmare

The 3-Tier Triage Framework

Bridging Social and Sales

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